Shipping policy

At MHYTH, we are committed to delivering a seamless, reliable, and transparent shopping experience. This Shipping Policy outlines important information regarding order processing, delivery timelines, tracking, and issue resolution.

1. Policy Overview
Our shipping policy is designed to ensure timely delivery, accurate order fulfillment, and clear communication at every step.

2. Order Processing & Confirmation
Once your order is placed, you will receive an order confirmation email.
If you do not receive this email, please check your spam/junk folder. If it is still not found, contact our Customer Support team.
Orders cannot be cancelled once they are placed.

3. Delivery Timelines

Within India
Tier 1 Cities: 1–3 business days
Rest of India: 2–5 business days

International Shipping
Delivery Time: 7–21 business days (depending on destination)
Flat Shipping Charge: β‚Ή1799

4. Shipping Charges
Free Shipping on all orders above β‚Ή1299 within India.
Applicable shipping charges (if any) will be displayed at checkout.

5. Order Tracking
Once your order is shipped, you will receive an automated email with your tracking details.
You can also track your order by logging into your MHYTH account and visiting the Orders section.
Tracking codes may take up to 24 hours to activate.

6. Missed Delivery Attempts
If you are unavailable at the time of delivery, your order may be held at the courier partner’s local warehouse or office.

7. Lost Parcels
If your parcel is confirmed lost in transit, we will initiate a full refund.

8. Missing, Defective, or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact Customer Support within 24 hours of delivery with clear images and order details.

9. Delivery Address
Orders can be shipped to residential or business addresses only. We do not deliver to postbox addresses.

10. Hygiene & Safety Standards
MHYTH does not resell any worn or tried premium apparel. Every product you receive is brand-new, unused, and hygienically packed.

11. Delayed Orders
Delivery delays may occur due to high demand, weather conditions, or logistical constraints.

12. International Shipping
MHYTH delivers worldwide, ensuring your order reaches you safely and discreetly.

13. Prepaid Order Benefits
Enjoy additional savings when you choose prepaid payment at checkout.

14. Policy Updates
MHYTH reserves the right to modify this Shipping Policy at any time.

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